Privacy Policy

Rev. date: December 17, 2020

Referware Privacy Policy

1. PRIVACY POLICY SCOPE

Referware understands the importance of our customers’ privacy. This Privacy Policy describes the treatment of information we collect from and about you when you visit our websites or use our services (collectively, the “Services”). Our Privacy Policy also describes other sources we use to obtain information about our users; tells you how we use, share and protect your information; and what choices you have about how your information is used.

 

We do not knowingly permit children under age 13 to register for any content, product or Service. We do not knowingly collect, use or disclose personal information about users under age 13, except as permitted by law.

 

For purposes of this Privacy Policy, “personal information” means information that identifies a specific person, such as full name or email address. When other information, such as email newsletter choices, magazine or product purchases, or consumer product preferences, is associated with personal information, this other information will also be treated as personal information under this Privacy Policy.

2. Collection of Personal and Company Information

Information You Provide Directly to Referware

If you are interested in obtaining information, products or services from Referware, or participating in certain activities through the Services, you may need to provide us or our service providers with information about yourself. For example:


– If you register for a Service to become a member, receive a newsletter, or get information about Referware promotions or events, you may be asked for your name, email address, mailing address, phone number and other information.

– If you order a product from us or one of our business partners, you may be asked for your name, postal address, email address, telephone number and your credit card number.

– If you are ordering a product as a gift for another person, you may be asked for that person’s name, postal address and phone number in order to enable us to deliver the gift to the recipient.

– If you participate in an activity such as a survey or sweepstakes, you may be asked for your name, email address and birth date, and also to provide other types of information such as gender and personal interests, which may be associated with personally identifiable information that has been obtained from or about you.

Information Contained in User Content

Some parts of our Services may allow users to post or transmit messages, comments, screen names, computer files and other materials. If you choose to make personal information public through these Services, Referware will consider that information public and will not limit its use or disclosure in the manner described in this Privacy Policy.

Information from Other Sources

Referware and our service providers may supplement the information we collect from and about you with information from other sources, such as publicly available information from social media services, commercially available sources and information from Referware Affiliates or business partners.

Do Not Track Signals

California Law requires us to disclose how we respond to “Do Not Track” signals. At this time, we do not respond to browser ‘Do Not Track’ signals, as we await the work of interested stakeholders and others to develop standards for how such signals should be interpreted.

3. Use and Disclosure of Information

Referware and our service providers may use information that we collect from and about you for a variety of business purposes, including:

– to maintain and manage your account, deliver content and services that you request, and enhance your experience on our Services;
– to process and track your product or service orders and provide the Services and content you request;
– to communicate with you about the content and Services or other products, content or services in which you may be interested, or to respond to your inquiries or comments;
– to offer you branded or co-branded services, products, or features, such as travel services and products;
– to deliver relevant advertising;
– to perform business analyses or for other purposes to improve the quality of our business, the Services, and the products and services we offer; or in accordance with your consent.

In order to make our content, Services and advertising more interesting and relevant to you, we may use the information we collect from and about you to make inferences and predictions about your potential areas of interest. When the information collected from or about you does not identify you as a specific person, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.

We will use and share your personal information as described in this Privacy Policy, including:

– with entities that help us to manage and provide the Services, including development of our websites and applications, maintenance and support, personalization, payment processing, email distribution, measurement and improvement, sweepstakes/contest administration, booking, fulfillment, and operation of travel services and products, and promotions management, only to the extent that these entities need the information to perform their services or as required by law;
– with identified entities whose products or services you specifically use or request to receive while you use the Services;
– with our business partners, such as travel operators. Their use of your personal information will be governed by their own privacy policies;
– with third parties in in the ordinary course of business in order to process your requests and fulfill your orders for video content offered through the Services;
– with other selected third parties so that they may send you promotional materials about goods and services that they offer. You have the opportunity to opt out of our sharing information about you as described below in the section entitled “User Access and Control”;
– in response to legal process and when we believe that doing so is required by law, may be necessary to protect any person’s property, rights, or safety, or to investigate a potential violation of law, will help to enforce any terms of use or other legal agreement, or in the event of a corporate transaction, such as a divestiture, merger, consolidation, bankruptcy or asset sale; in accordance with your consent.

When information we collect is aggregated, anonymized or otherwise does not identify you, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.

4. Information Security

We take a number of commercially reasonable administrative, technical, personnel and physical steps to safeguard information in our possession from loss, theft and unauthorized use, disclosure or modification. However, no method of transmitting or storing electronic data is ever completely secure, and therefore we cannot warrant or guarantee that such information will never be accessed, used or released in a manner that is inconsistent with this Privacy Policy.

We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

5. User Access and Control

You may opt out of having your personal information used or disclosed for certain purposes.

You can opt out of receiving promotional communications from Referware by contacting us at:

Referware
Attn: Privacy Policies
1000 N West St Suite 1200
Wilmington, Delaware 19801

– If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these emails be clicking “Unsubscribe” or “Update my Preferences” at the bottom of any marketing email you receive.

– If you continue to receive our communications in error after expressing an opt-out preference, please let us know so that we can investigate the situation.

– If you are under 18 and a registered user of the Services, you may request removal of content or information that you have publicly posted to the Services. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user. There may also be circumstances where the law does not allow removal of your content even if requested.

– You may request that we not share your personal information on a going-forward basis with Referware affiliates or unaffiliated third parties for their direct marketing purposes, you may opt-out of this sharing by sendung us a letter with your request to:

Referware
Attn: Privacy Policies
1000 N West St Suite 1200
Wilmington, Delaware 19801

We will try to comply with your request(s) as soon as reasonably practicable. Please note that we are not required to respond to a customer’s request more than once in a calendar year, nor are we required to respond to any request that is not sent through one of the methods designated above.

Remember that even after you cancel your account, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services. Because of the nature of caching technology, your account may not be instantly inaccessible to others. We may also retain backup information related to your account on our servers for some time after cancelation for fraud detection or to comply with applicable law or our internal security policies. It is not always possible to completely remove or delete all of your information due to technical constraints, contractual, financial or legal requirements.

6. Other Important Information

Third Party Sites

If you click on or interact with a hyperlink or advertisement that you find on the Services, you may leave our Services or send information to a different website or application. Our Privacy Policy does not apply to your interactions with third-party websites or mobile apps, even if you find a link to them on or access them through our Services, and so you should read the privacy policy of the third-party provider to see how your personal information will be treated on its site. We have no control over such third-parties, their Internet sites, or their products or services.

Payment Services

In some cases, we may use an unaffiliated payment service to enable you to purchase a product or make payments on a third party payment service provider website (“Payment Service”). If you wish to purchase a product or make a payment using a Payment Service, you will be directed to a page operated by that Payment Service. Any information that you provide to a Payment Service will be subject to the applicable Payment Service’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, any Payment Service’s use of information collected through any Payment Service.

Visiting Our Services from Outside the United States

Please be aware that your personally identifiable information may be accessed from, transferred to, processed, and stored in any country where we have facilities or engage service providers. By using the Services or providing us with any personal information through the Services, you consent to the transfer, processing and storage of your personal and non-personal information in countries outside your country of residence, including the United States, where the data protection and other laws might be different from those in your country. This includes the use of cookies and other tracking technologies as described above. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in the United States may be entitled to access your personal information. As a result, please read this Privacy Policy with care.

Changes in this Privacy Policy

We may amend this Privacy Policy at any time by posting the most recent version of the Policy on the Services, along with an indication of the date on which the Policy was amended most recently. If we make any material changes in the way we collect, use, and/or share personally identifiable information that we collect about you through the Services, we will provide appropriate notification to you.

7. Contact Us

If you want to access and correct your personal information, or have questions or wish to send us comments about this Privacy Policy, please write us at:


Referware
Attn: Privacy Policies
1000 N West St Suite 1200
Wilmington, Delaware 19801

Referware’s technology solutions helps businesses generate highly profitable recurring revenue by generating referrals, sales leads, traffic, and inquiries for sales teams across the globe.

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